TOPIC	1996	1997	1998	1999
Area networks	7			
Business process reengineering	11			4
Collaborative computing applications/Cooperative and client-server computing	8/9			10
Communications and technologies - general	5	3	6	
Disaster recovery				6
E-evidence				10
Electronic data interchange/ Electronic commerce	2/4	10/7	5	6
E-money				9
Expert systems	13			
Image processing/Document management/Electronic document submission	1	2		3/7
Intelligent agents	10			
Messaging applications/Mail technology	12		8	2
Net-enabled applications/Internet, intranets, private networks, extranets		4/9	1	1/2
Portable technology			9	
Privacy				8
Quick Response	14			
Remote connectivity			10	
Security and controls	3	1	3	3
Self-service applications				9
Technology management and budget				5
Telecommuting/Virtual office applications	15		7	5/7
Training and technology competency		5	4	4
Videoconferencing				8
Workflow	6	8		
Year 2000 issue		6	2	1
